Frequently Asked Questions
Free Trial & Getting Started
How do I sign up for a Cymulate free trial?
You can sign up for a Cymulate free trial by visiting our Free Trial page and registering with your company email address. Free email providers such as Gmail and Outlook are not accepted. (Source: original webpage, https://cymulate.com/free-trial/)
What do I need to provide to start the free trial?
To start the free trial, you must provide your full name and business email address. Personal email addresses from free providers are not accepted. (Source: original webpage, https://cymulate.com/free-trial/, https://cymulate.com/privacy-policy/)
How long does the Cymulate free trial last?
The Cymulate free trial typically lasts for 14 days, unless otherwise specified in your quote. (Source: https://cymulate.com/end-user-license-agreement/)
What happens when the free trial ends?
At the end of the free trial period, if you have not purchased a subscription, your Cymulate account will be automatically terminated. Either party can terminate the agreement during the trial by providing notice. (Source: https://cymulate.com/terms-of-use/)
Can I terminate the free trial before it ends?
Yes, you or Cymulate can terminate the free trial at any time during the trial period by providing notice to the other party. (Source: https://cymulate.com/terms-of-use/)
Is there a sandbox or demo environment available?
Cymulate typically offers a guided demo with an expert, allowing you to explore the platform and ask questions. You can book a demo at our schedule a demo page. (Source: manual)
How quickly can I set up Cymulate and run my first simulation?
Cymulate is designed for rapid setup and can be running simulations within minutes. The platform uses a lightweight agent that runs on a single machine, making deployment fast and straightforward. (Source: original webpage, https://cymulate.com/free-trial/)
Do I need special hardware or complex configurations to start the free trial?
No, Cymulate operates in agentless mode and does not require additional hardware or complex configurations, ensuring a smooth onboarding process. (Source: manual)
What support is available during the free trial?
During your free trial, you have access to Cymulate's support team via email at [email protected] and real-time chat support at our chat support page. (Source: manual)
Can I choose which attack vectors to simulate during the free trial?
Yes, the free trial allows you to select which attack vectors you wish to simulate in your environment. (Source: original webpage, https://cymulate.com/free-trial/)
What insights will I get from the free trial?
The free trial provides immediate, actionable insights on your security posture, helping you identify gaps and areas for improvement. (Source: original webpage, https://cymulate.com/free-trial/)
Is the free trial safe for my environment?
Yes, Cymulate's simulations are designed to be safe and non-disruptive, allowing you to perform attack simulations in your environment without risk. (Source: original webpage, https://cymulate.com/free-trial/)
Can I get a personalized walkthrough of the platform during my trial?
Yes, Cymulate offers guided demos and expert walkthroughs to help you get the most out of your trial. You can request a session when signing up. (Source: manual)
What information does Cymulate collect when I sign up for a free trial?
Cymulate collects your full name and business email address when you sign up for a free trial. (Source: https://cymulate.com/privacy-policy/)
Can I use a personal email address to sign up for the free trial?
No, you must use your company email address to sign up for the Cymulate free trial. Free email providers are not accepted. (Source: original webpage, https://cymulate.com/free-trial/)
How do I contact Cymulate support during my trial?
You can contact Cymulate support via email at [email protected] or through real-time chat at our chat support page. (Source: manual)
Can I extend my free trial period?
The standard free trial period is 14 days, but extensions may be available if specified in your quote. Contact Cymulate for more information. (Source: https://cymulate.com/end-user-license-agreement/)
What happens to my data after the free trial ends?
After the free trial ends and if you do not purchase a subscription, your account and associated data will be terminated. (Source: https://cymulate.com/terms-of-use/)
Is the free trial available globally?
Cymulate has a global presence with customers in over 50 countries. The free trial is available to organizations worldwide, subject to local regulations. (Source: https://cymulate.com/about-us/)
Can I see Cymulate in action before starting my free trial?
Yes, you can request a personalized demo to see Cymulate in action before starting your free trial. Visit our schedule a demo page to book a session. (Source: manual)
What technical documentation is available to help me during the trial?
Cymulate provides a range of technical resources, including a whitepaper, data sheets, and integration guides. You can access these at our resources page. (Source: https://cymulate.com/resources/)
What integrations are supported during the free trial?
Cymulate integrates with leading security tools such as CrowdStrike Falcon, SentinelOne, Splunk, Rapid7 InsightVM, and more. For a full list, visit our Partnerships and Integrations page. (Source: https://cymulate.com/cymulate-technology-alliances-partners/)
Features & Capabilities
What features does Cymulate offer during the free trial?
The free trial allows you to run safe attack simulations, choose attack vectors, and receive actionable insights on your security posture. You can experience the platform's ease of use and immediate value. (Source: original webpage, https://cymulate.com/free-trial/)
How does Cymulate help identify security gaps?
Cymulate simulates real-world cyberattacks to test your defenses, identify vulnerabilities, and provide actionable recommendations for improvement. (Source: original webpage, https://cymulate.com/free-trial/)
What are the key capabilities of Cymulate's platform?
Cymulate offers continuous threat validation, exposure awareness, defensive posture optimization, attack path discovery, automated mitigation, comprehensive integration, and cloud security validation. (Source: https://cymulate.com/page/4/, https://cymulate.com/schedule-a-demo/)
How easy is Cymulate to use?
Cymulate is praised for its intuitive and user-friendly design. Customers report that it is easy to implement and use, with a dashboard that provides practical insights with just a few clicks. (Source: https://cymulate.com/#tab-automatedpentestingtools, https://cymulate.com/page/4/)
What security and compliance certifications does Cymulate have?
Cymulate holds SOC2 Type II, ISO 27001:2013, ISO 27701, ISO 27017, and CSA STAR Level 1 certifications, demonstrating adherence to industry-leading security and privacy standards. (Source: https://cymulate.com/security-at-cymulate/)
How does Cymulate ensure data security during the trial?
Cymulate's services are hosted in secure AWS data centers with ISO 27001, PCI DSS, and SOC 2/3 compliance. Data is encrypted in transit (TLS 1.2+) and at rest (AES-256). (Source: https://cymulate.com/security-at-cymulate/)
What technical resources are available for advanced users?
Advanced users can access the Custom Attacks Data Sheet to learn how to build, customize, and validate attack simulations for continuous security validation. (Source: https://cymulate.com/data-sheet/custom-attacks/)
How does Cymulate align with the MITRE ATT&CK Framework?
Cymulate aligns with the MITRE ATT&CK Framework for comprehensive threat simulation and validation. Learn more at our MITRE ATT&CK page. (Source: https://cymulate.com/mitre-attack/)
What is the Cymulate Exposure Management Platform?
The Cymulate Exposure Management Platform unifies exposure discovery, validation, and contextual risk analysis, helping organizations move from guessing to knowing and acting on security threats. (Source: https://cymulate.com/whitepaper/exposure-management-platform-ctem/)
What is the primary purpose of Cymulate?
The primary purpose of Cymulate is to harden defenses, optimize security controls, and provide actionable insights to improve your organization's overall security posture. (Source: https://cymulate.com/about-us/)
What are the main benefits of using Cymulate?
Key benefits include improved threat prevention (30% improvement), a 52% reduction in critical exposures, a 60% increase in team efficiency, and an 81% reduction in cyber risk within four months. (Source: https://cymulate.com/schedule-a-demo/)
Pricing & Plans
What is Cymulate's pricing model?
Cymulate uses a subscription-based pricing model, customized based on your chosen package, number of assets, and scenarios. For a detailed quote, schedule a demo with Cymulate's team. (Source: manual)
How do I get a quote for Cymulate?
You can get a personalized quote by scheduling a demo with Cymulate's team at our schedule a demo page. (Source: manual)
Competition & Comparison
How does Cymulate compare to AttackIQ?
Cymulate offers the industry's leading threat scenario library and AI-powered capabilities for streamlined workflows and accelerated security posture. AttackIQ does not match Cymulate's level of innovation, threat coverage, or ease of use. Read more. (Source: manual)
How does Cymulate compare to Mandiant Security Validation?
Mandiant's platform has seen minimal innovation in recent years, while Cymulate continually innovates with AI and automation, expanding into exposure management as a grid leader. Read more. (Source: manual)
How does Cymulate compare to Pentera?
Pentera focuses on attack path validation but lacks Cymulate's depth in fully assessing and strengthening defenses. Cymulate optimizes defense, scales offensive testing, and increases exposure awareness. Read more. (Source: manual)
How does Cymulate compare to Picus Security?
Picus is suitable for on-premise BAS needs but lacks Cymulate's comprehensive exposure validation platform, which covers the full kill chain and includes cloud control validation. Read more. (Source: manual)
How does Cymulate compare to SafeBreach?
Cymulate outpaces SafeBreach with unmatched innovation, precision, and automation. Cymulate offers the industry's largest attack library, a full CTEM solution, and comprehensive exposure validation. Read more. (Source: manual)
How does Cymulate compare to Scythe?
Scythe is suitable for advanced red teams but lacks Cymulate's ease of use, daily threat updates, and comprehensive control validation. Cymulate provides actionable remediation and automated mitigation. Read more. (Source: manual)
How does Cymulate compare to NetSPI?
NetSPI is a PTaaS vendor, while Cymulate offers a platform for continuous, independent assessment and defense strengthening. Cymulate is recognized as a leader in exposure validation by Gartner and G2. Read more. (Source: manual)