Frequently Asked Questions

23 NYCRR 500 Regulation & Compliance

What is the 23 NYCRR 500 regulation and who must comply?

The 23 NYCRR 500 regulation is a set of cybersecurity requirements issued by the New York State Department of Financial Services (NYDFS) in March 2017. It applies to banks, insurance companies, and other financial services organizations operating under a license, registration, charter, certificate, permit, accreditation, or similar authorization under the Banking Law, Insurance Law, or Financial Services Law in New York. Most organizations licensed by NYDFS, including state-chartered banks, licensed lenders, private bankers, trust and mortgage companies, and foreign financial institutions doing business in New York, must comply. Small organizations may be exempt. Source

Why was the 23 NYCRR 500 regulation introduced?

The regulation was introduced in response to a series of high-profile data breaches that caused significant financial losses for individuals and companies. Its goal is to protect consumers and the financial system from increasing cyber threats by establishing minimum cybersecurity standards for covered entities. Source

How can Cymulate help organizations comply with 23 NYCRR 500?

Cymulate assists organizations in meeting 23 NYCRR 500 requirements by providing on-demand cyberattack simulations, comprehensive reporting, and tools for risk assessment, incident response, and continuous monitoring. The platform enables covered entities and their CISOs to test security posture, validate policies, and document compliance efforts as required by the regulation. Source

What Cymulate features support Section 500.02 (Cybersecurity Program)?

Cymulate enables covered entities to perform regular, on-demand cyberattack simulations, providing immediate results in comprehensive reports. These reports help organizations assess and document their cybersecurity program's effectiveness, as required by Section 500.02. Source

How does Cymulate assist with Section 500.03 (Cybersecurity Policy)?

Cymulate supports the development and maintenance of a written cybersecurity policy by enabling organizations to test systems and network security, run scheduled simulations, validate security posture for risk assessments, and generate reports for incident response planning. These capabilities help organizations address the policy requirements outlined in Section 500.03. Source

How does Cymulate empower the Chief Information Security Officer (CISO) under Section 500.04?

Cymulate provides CISOs with a powerful tool to oversee and implement the organization's cybersecurity program. The platform enables CISOs to enforce policies, conduct risk assessments, and demonstrate compliance through automated testing and reporting. Source

How does Cymulate support Section 500.05 (Penetration Testing and Vulnerability Assessments)?

Cymulate's platform is designed to perform both regular penetration tests and vulnerability assessments. It simulates multi-vector cyberattacks, helping organizations identify vulnerabilities and assess the effectiveness of their cybersecurity program as required by Section 500.05. Source

What types of attacks can Cymulate simulate for compliance testing?

Cymulate can simulate advanced persistent threats (APT), classic malware (worms, Trojans), phishing, spyware, ransomware, and the latest multi-vector attacks. This comprehensive simulation helps organizations test their defenses against a wide range of threats. Source

How does Cymulate help with incident response and reporting obligations under 23 NYCRR 500?

Cymulate provides test reports that can be used to formulate and fine-tune incident response plans. The platform also helps organizations meet the regulation's requirement to notify NYDFS within 72 hours of a data breach or attempted breach by providing timely detection and documentation. Source

Can Cymulate assist with risk assessments required by 23 NYCRR 500?

Yes, Cymulate validates the security posture for risk assessments by simulating attacks and identifying vulnerabilities. The results help organizations understand their risk exposure and prioritize remediation efforts. Source

How does Cymulate help with systems and application development quality assurance?

Cymulate modules, such as the Web Application Firewall Assessment, can be used to test systems and applications during development, ensuring quality assurance and compliance with cybersecurity policies. Source

Is Cymulate suitable for organizations outside the financial sector?

While Cymulate is highly effective for financial organizations subject to 23 NYCRR 500, it is also used by companies in healthcare, retail, media, transportation, manufacturing, and other industries to validate and improve their cybersecurity posture. Source

How quickly can Cymulate be implemented for compliance testing?

Cymulate is designed for rapid deployment and ease of use. It operates in agentless mode, requiring no additional hardware or complex configuration. Organizations can start running simulations almost immediately after deployment. Source

What is the process for getting started with Cymulate?

Organizations can sign up for a free assessment or schedule a personalized demo to see Cymulate in action. The platform is easy to implement and integrates seamlessly into existing workflows. Free Assessment | Book a Demo

What are some real-world examples of breaches that led to the 23 NYCRR 500 regulation?

High-profile breaches such as those at Target Corp. (2013), Home Depot (2014), Anthem Inc. (2015), Equifax (2017), and Sonic Drive-In (2017) resulted in millions of compromised records and significant financial settlements. These incidents highlighted the need for stronger cybersecurity regulations like 23 NYCRR 500. Source

How does Cymulate help organizations demonstrate compliance to auditors?

Cymulate provides comprehensive reports and quantifiable metrics that organizations can present to external auditors as proof of continuous control validation, threat assessments, and remediation efforts. This helps fulfill audit requirements and demonstrate effective cyber risk management. Source

What certifications does Cymulate hold to support compliance?

Cymulate holds several key certifications, including SOC2 Type II, ISO 27001:2013, ISO 27701, ISO 27017, and CSA STAR Level 1. These certifications demonstrate Cymulate's commitment to industry-leading security and compliance standards. Source

How does Cymulate ensure data security and privacy?

Cymulate ensures data security through encryption for data in transit (TLS 1.2+) and at rest (AES-256), secure AWS-hosted data centers, and a tested disaster recovery plan. The platform also includes mandatory 2-Factor Authentication (2FA), Role-Based Access Controls (RBAC), and IP address restrictions. Source

Is Cymulate compliant with GDPR?

Yes, Cymulate incorporates data protection by design and has a dedicated privacy and security team, including a Data Protection Officer (DPO) and Chief Information Security Officer (CISO), to ensure GDPR compliance. Source

What is Cymulate's pricing model?

Cymulate operates on a subscription-based pricing model tailored to each organization's requirements. Pricing depends on the chosen package, number of assets, and scenarios selected for testing. For a detailed quote, organizations can schedule a demo with the Cymulate team. Source

What are the key features and benefits of Cymulate?

Cymulate offers continuous threat validation, unified platform capabilities (BAS, CART, Exposure Analytics), attack path discovery, automated mitigation, AI-powered optimization, complete kill chain coverage, ease of use, and an extensive threat library. Benefits include improved security posture, operational efficiency, faster threat validation, cost savings, enhanced resilience, and better decision-making. Source

What integrations does Cymulate support?

Cymulate integrates with a wide range of security technologies, including Akamai Guardicore, AWS GuardDuty, BlackBerry Cylance OPTICS, Carbon Black EDR, Check Point CloudGuard, Cisco Secure Endpoint, CrowdStrike Falcon, Wiz, SentinelOne, and more. For a complete list, visit the Partnerships and Integrations page.

Who can benefit from using Cymulate?

Cymulate is designed for CISOs, security leaders, SecOps teams, red teams, and vulnerability management teams in organizations of all sizes and industries, including finance, healthcare, retail, media, transportation, and manufacturing. Source

How does Cymulate compare to other security validation platforms?

Cymulate stands out with its unified platform combining BAS, CART, and Exposure Analytics, continuous threat validation, AI-powered optimization, complete kill chain coverage, ease of use, and measurable outcomes such as a 52% reduction in critical exposures and an 81% reduction in cyber risk within four months. Source

What pain points does Cymulate address for security teams?

Cymulate addresses fragmented security tools, resource constraints, unclear risk prioritization, cloud complexity, communication barriers, inadequate threat simulation, operational inefficiencies in vulnerability management, and post-breach recovery challenges. Source

Are there case studies showing Cymulate's impact?

Yes, for example, Hertz Israel reduced cyber risk by 81% in four months, and a sustainable energy company scaled penetration testing cost-effectively with Cymulate. More case studies are available on the Customers page.

What feedback have customers given about Cymulate's ease of use?

Customers consistently praise Cymulate for its intuitive interface and ease of use. For example, Raphael Ferreira, Cybersecurity Manager, said, "Cymulate is easy to implement and use—all you need to do is click a few buttons, and you receive a lot of practical insights into how you can improve your security posture." Source

What educational resources does Cymulate provide?

Cymulate offers a Resource Hub with insights, thought leadership, and product information, a blog covering the latest threats and research, a glossary of cybersecurity terms, webinars, and e-books. Resource Hub

How does Cymulate support continuous improvement in security?

Cymulate updates its SaaS platform every two weeks with new features, such as AI-powered SIEM rule mapping and advanced exposure prioritization, ensuring customers always have access to the latest capabilities. Source

Where can I find news, events, and blog posts from Cymulate?

You can stay up-to-date with Cymulate through the blog, newsroom, and events and webinars page.

How does Cymulate's platform contribute to a proactive cybersecurity strategy?

Cymulate empowers organizations to proactively validate defenses, identify vulnerabilities, and optimize their security posture through continuous threat validation, exposure prioritization, and actionable insights. Source

Cymulate named a Customers' Choice in 2025 Gartner® Peer Insights™
Learn More
New Case Study: Credit Union Boosts Threat Prevention & Detection with Cymulate
Learn More
New Research: Cymulate Research Labs Discovers Token Validation Flaw
Learn More
An Inside Look at the Technology Behind Cymulate
Learn More

How to Approach the Demanding 23 NYCRR 500 Regulation

Last Updated: May 22, 2025

cymulate blog article

In March 2017, the New York State Department of Financial Services (NYDFS) issued a new regulation, the much discussed 23 NYCRR part 500. Considered to be one of the harshest cybersecurity regulations ever to impact companies, it consists of a new set of standards and requirements for banks, insurance companies, and other financial services organizations. It means that all businesses licensed by the New York DFS and "operating under or required to operate under a license, registration, charter, certificate, permit, accreditation or similar authorization under the Banking Law, the Insurance Law or the Financial Services Law" (with the exemption of small organizations) must comply with the new law. This includes companies such as state-chartered banks, licensed lenders, private bankers, service contract providers, trust and mortgage companies, but also foreign financial institutions and insurance companies conducting business in New York.

NY Governor Andrew Cuomo explained that “New York is the financial capital of the world, and it is critical that we do everything in our power to protect consumers and our financial system from the ever increasing threat of cyber-attacks. These strong, first-in-the-nation protections will help ensure this industry has the necessary safeguards in place in order to protect themselves and the New Yorkers they serve from the serious economic harm caused by these devastating cybercrimes."

The new regulation is the latest addition to a comprehensive approach following a series of high-profile data breaches that resulted in losses of hundreds of millions of dollars for individuals as well as US companies as shown below:

DateVictimBreachFallout
November 2013Target Corp.41 million Target customers’ payment card accounts were breached by criminals using the credentials of 61 million Target customers that were stolen from a third-party vendor·    $18.5 million settlement in 47 states in 2017

·      $10 million class-action lawsuit settlement in 2015

·     Payments of up to $10,000 per customer who suffered proven losses from the data breach

April - September 2014Home Depot Inc.

 

Data breach affected more than 50 million cardholders that used the Company’s self-checkout terminals in its US and Canadian stores that were compromised by custom-built malware that accessed payment card information·    $27 million settlement with banks in 2017

·    $15.3 million in legal fees and $710,000 in expenses to the banks’ attorneys

·    $19.5 million to customers harmed by the hack

·    $14.5 million settlement with MasterCard and Visa

2015Anthem Inc., the largest US health insurance companyThe personal information of 79 million individuals was compromised by attackers who gained unauthorized access to Anthem’s IT system·    A settlement of $115 million for more than 100 lawsuits was agreed upon in 2017
May - July 2017Equifax, one of the three largest credit reporting agencies in the US143 million US consumers were compromised by criminals exploited a US website application vulnerability to gain access to files·    Inquiries from the Consumer Financial Protection Bureau, the Federal Trade Commission, the House Financial Services Committee, the Senate Finance Committee, New York’s Attorney General

·    The CEO, CIO and CISO of Equifax were forced to resign

·   Lawsuits, including from the State of Massachusetts

·    New York Department of Financial Services (DFS) issued a new regulation that Equifax and other credit reporting agencies must register with the NYDFS, and must comply with the NYCRR 500

August 2017Sonic Drive-In, a US fast-food chain with 3,600 locationsMalware attack at some of its drive-in outlets resulted in millions of stolen credit card credentials·    Sonic’s shares fell 24.4 % in the two months after the breach

·    Sonic will offer affected customers free identity theft protection

The 23 NYCRR part 500 contains regulatory minimum standards to prevent and avoid data breaches. Since the end of August 2017, organizations must have a compliance program and effective policies in place, including having their own Chief Information Security Officer (CISO). These obligations are already in place, although the first reports are only due in February 2018. Let’s have a closer look at the new regulation’s main provisions and how Cymulate can assist.

Section 500.02 - Cybersecurity Program

Each Covered Entity (defined as “any Person operating under or required to operate under a license, registration, charter, certificate, permit, accreditation or similar authorization under the Banking Law, the Insurance Law or the Financial Services Law”) must develop and maintain a cybersecurity program. This program must be designed to protect the confidentiality, integrity and availability of the Covered Entity's information systems, and must be based on the Covered Entity’s Risk Assessment. Last but not least, all documentation and information relevant to the program must be made available to the Superintendent of Financial Services upon request. By making the Cymulate solution part of the cybersecurity program, the Covered Entity can perform on-demand cyberattack simulations on a regular basis. The immediate results are provided in a comprehensive report and present a full picture of the Covered Entity’s security posture.

Section 500.03 - Cybersecurity Policy

Each Covered Entity will implement and maintain a written cybersecurity policy (or policies) that must be approved by the senior management or the Board of Directors of the Covered Entity. This cybersecurity policy must be based on the Risk Assessment and has to contain the policies and procedures for protecting the Covered Entity’s Information Systems as well as the information stored on them. The cybersecurity policy shall be based on the Covered Entity’s Risk Assessment and will address various areas where Cymulate can assist, such as:

  • Using the Cymulate platform to test systems and network security;
  • Running scheduled Cymulate simulations as part of systems and network monitoring;
  • Letting the Cymulate platform validate the security posture for risk assessment;
  • Leveraging Cymulate’s test reports for formulating and fine-tuning incident response;
  • Running various Cymulate modules (such as Cymulate’s Web Application Firewall Assessment) to assist with systems and application development and quality assurance.

Section 500.04 Chief Information Security Officer (CISO)

Each Covered Entity must appoint a Chief Information Security Office (CISO) to oversee and implement the Covered Entity’s cybersecurity program. Since the CISO is also responsible for enforcing the covered Entity’s cybersecurity policy, the Cymulate platform is a powerful tool for the CISO to have.

Section 500.05 Penetration Testing and Vulnerability Assessments

The cybersecurity program for each Covered Entity shall include monitoring and testing, developed in accordance with the Covered Entity’s Risk Assessment, designed to assess the effectiveness of the Covered Entity’s cybersecurity program. The monitoring and testing shall include continuous monitoring or periodic Penetration Testing and vulnerability assessments. Since Cymulate provides an on-demand attack simulation platform, it is designed to perform not only regular penetration tests but also vulnerability assessments.

By performing attack simulations, Cymulate identifies the vulnerability of the organization’s security framework to all kinds of multi-vector cyberattacks. More specifically, the Cymulate platform “impersonates” hackers, cybercriminals and rogue countries to simulate all kinds of cyberattacks. This allows the organization and its CISO to test if the Covered Entity’s cybersecurity can withstand Advanced Persistent Threats (APT), classic malware such as worms and Trojans, popular attack vectors including phishing, spyware and ransomware, as well as the latest multi-vector attacks.

Needless to say, also the 23 NYCRR part 500 has a reporting obligation regarding data breaches and incidents. Section 500.17 clearly states that Covered Entities must start notify the NYDFS no later than 72 hours after identifying an act or attempt, successful or unsuccessful, which was made to gain unauthorized access to, disrupt or misuse an Information System or the information stored on it.

In conclusion, Cymulate’s plug & play assessment platform can help Covered Entities and their CISOs to comply with the provisions of NYCRR by periodically testing how vulnerable their systems and data are to cyberattacks. Once installed, it performs offensive and defensive actions to expose critical vulnerabilities. More specifically, the platform simulates multi-vector cyberattacks from an attacker’s perspective. This enables the Covered Entity and its CISO to test the organization’s cybersecurity, conduct risk assessments, and formulate incident responses.

To find out if your organization would be able to withstand a cyberattack, sign up for our FREE assessment without any obligation. See for yourself how Cymulate’s automated platform will simulate continuous attacks on different vectors to locate vulnerabilities which allows you to mitigate issues so keep you NYCRR 500 compliant.

Cymulate Exposure Validation makes advanced security testing fast and easy. When it comes to building custom attack chains, it's all right in front of you in one place.
Mike Humbert, Cybersecurity Engineer
DARLING INGREDIENTS INC.
Learn More
Book a Demo