Frequently Asked Questions
Product Overview & Use Cases
What is Cymulate and how does it help financial services organizations?
Cymulate is a continuous security validation platform that enables financial services organizations to automate testing across multiple entities, measure security risk, and improve resilience. It provides out-of-the-box assessments, continuous control validation, and risk quantification, helping organizations benchmark and enhance their security posture. Source
Who is Cymulate designed for?
Cymulate is designed for CISOs, security leaders, SecOps teams, red teams, and vulnerability management teams in organizations of all sizes and industries, including finance, healthcare, retail, media, transportation, and manufacturing. Source
What are the main use cases for Cymulate in financial services?
Cymulate is used for automating security validation across multiple entities, measuring information security risk, validating control effectiveness, tuning internal defenses, and prioritizing vulnerabilities. It helps financial services organizations benchmark resilience and improve coverage across on-prem and cloud environments. Source
How does Cymulate support organizations with multiple entities?
Cymulate enables organizations to automate security validation across all entities, customize assessments for specific environments, and share these assessments organization-wide. This ensures consistent coverage and benchmarking of security resilience across diverse IT environments. Source
Features & Capabilities
What are the key features of Cymulate's platform?
Cymulate offers breach and attack simulation (BAS), BAS advanced scenarios, continuous threat validation, exposure prioritization, attack path discovery, automated mitigation, and integration with frameworks like MITRE and NIST. Source
How does Cymulate automate security validation?
Cymulate automates security validation by running continuous assessments across all controls and environments, both on-premises and in the cloud. It uses out-of-the-box scenarios based on best practices and updates them regularly to ensure coverage against the latest threats. Source
Can Cymulate assessments be customized?
Yes, Cymulate allows teams to customize and build their own chained assessments to test specific areas within their environments. These assessments can be shared and reused across all entities in the organization. Source
What frameworks does Cymulate map its assessments to?
Cymulate maps its assessments to industry frameworks such as NIST and MITRE ATT&CK, enabling organizations to evaluate their security posture against a broad range of known threats and standards. Source
What modules are available in Cymulate's platform?
Cymulate's platform is modular, allowing organizations to select product modules that fit their needs and easily add additional modules as requirements evolve. Modules include BAS, advanced scenarios, exposure prioritization, and more. Source
How does Cymulate help prioritize vulnerabilities?
Cymulate enables organizations to prioritize vulnerabilities by focusing on the most severe risks in their environments. It validates exploitability and provides actionable insights to guide remediation efforts. Source
Implementation & Support
How easy is it to implement Cymulate?
Cymulate is easy to implement, requiring minimal resources and no additional hardware or complex configurations. Customers can start running simulations almost immediately after deployment. Source
What kind of support does Cymulate provide?
Cymulate offers strong customer support, including frequent product updates, a responsive service desk, a knowledge base, and a user community forum. The customer success team is seen as a partner in cybersecurity strategy. Source
Can Cymulate assessments be shared across entities?
Yes, customized assessments can be shared and used across all entities within an organization, ensuring consistent testing and benchmarking. Source
How does Cymulate help tune internal security defenses?
Cymulate provides detailed assessment results and reporting, enabling organizations to fine-tune and improve their defenses. It helps mitigate risk and provides awareness when mitigation is not possible for business reasons. Source
Pricing & Plans
What is Cymulate's pricing model?
Cymulate operates on a subscription-based pricing model tailored to each organization's requirements. Pricing is determined by the chosen package, number of assets, and scenarios selected for testing. For a detailed quote, organizations can schedule a demo. Source
Customer Proof & Success Stories
What feedback have customers given about Cymulate's ease of use?
Customers consistently praise Cymulate for its intuitive interface and ease of use. Security professionals highlight its user-friendly dashboard, quick implementation, and actionable insights. For example, Raphael Ferreira, Cybersecurity Manager, stated, "Cymulate is easy to implement and use—all you need to do is click a few buttons, and you receive a lot of practical insights into how you can improve your security posture." Source
What are some case studies demonstrating Cymulate's impact?
Case studies show Cymulate's effectiveness, such as Hertz Israel reducing cyber risk by 81% in four months, a sustainable energy company scaling penetration testing cost-effectively, and a credit union optimizing SecOps with live-data exercises. Source
How did a financial services organization automate security validation with Cymulate?
The organization automated security validation across over 10 entities, used out-of-the-box assessments, and measured risk metrics. Cymulate enabled continuous control validation, benchmarking, and improved resilience. Source
What specific requirements did the financial services organization have for a security validation solution?
The organization required out-of-the-box assessments based on best practices, continuous control validation, risk quantification, and metrics to benchmark and improve security resilience. Source
Security & Compliance
What security and compliance certifications does Cymulate hold?
Cymulate holds SOC2 Type II, ISO 27001:2013, ISO 27701, ISO 27017, and CSA STAR Level 1 certifications, demonstrating adherence to industry-leading security and compliance standards. Source
How does Cymulate ensure data security?
Cymulate ensures data security through encryption for data in transit (TLS 1.2+) and at rest (AES-256), secure AWS-hosted data centers, and a tested disaster recovery plan. Source
Is Cymulate GDPR compliant?
Yes, Cymulate incorporates data protection by design and has a dedicated privacy and security team, including a Data Protection Officer (DPO) and Chief Information Security Officer (CISO), ensuring GDPR compliance. Source
What application security measures does Cymulate use?
Cymulate is developed using a strict Secure Development Lifecycle (SDLC), including secure code training, continuous vulnerability scanning, and annual third-party penetration tests. Source
Integrations & Technology Partners
What integrations does Cymulate offer?
Cymulate integrates with a wide range of security technologies, including Akamai Guardicore, AWS GuardDuty, BlackBerry Cylance OPTICS, Carbon Black EDR, Check Point CloudGuard, Cisco Secure Endpoint, CrowdStrike Falcon, Wiz, SentinelOne, and more. For a complete list, visit the Partnerships and Integrations page.
How does Cymulate integrate with cloud security tools?
Cymulate integrates with cloud security tools such as AWS GuardDuty, Check Point CloudGuard, and Wiz to validate cloud environments and enhance security posture. Source
Does Cymulate support endpoint security validation?
Yes, Cymulate supports endpoint security validation through integrations with BlackBerry Cylance OPTICS, Carbon Black EDR, Cisco Secure Endpoint, CrowdStrike Falcon, Cybereason, and SentinelOne. Source
Where can customers and partners log in to Cymulate?
Customers can log in to the Cymulate platform at https://app.cymulate.com/cym/login. Partners and resellers can manage their accounts at the Partner Portal. Source
Competition & Differentiation
How does Cymulate differ from traditional security validation tools?
Cymulate offers continuous, automated security validation, whereas traditional tools rely on manual, point-in-time assessments. Cymulate provides real-time threat validation, exposure prioritization, and modular coverage across all environments. Source
What advantages does Cymulate offer for different user segments?
Cymulate delivers quantifiable metrics for CISOs, operational efficiency for SecOps teams, automated offensive testing for red teams, and efficient vulnerability prioritization for vulnerability management teams. Source
Pain Points & Solutions
What common pain points does Cymulate address?
Cymulate addresses fragmented security tools, resource constraints, unclear risk prioritization, cloud complexity, communication barriers, inadequate threat simulation, operational inefficiencies in vulnerability management, and post-breach recovery challenges. Source
How does Cymulate solve fragmented security tool challenges?
Cymulate integrates exposure data and automates validation, providing a unified view of the security posture and closing gaps caused by disconnected tools. Source
How does Cymulate improve operational efficiency for security teams?
Cymulate automates manual tasks, allowing security teams to focus on strategic initiatives and improving overall operational effectiveness. Source
How does Cymulate help organizations recover after a breach?
Cymulate enhances visibility and detection capabilities, ensuring faster recovery and improved protection following a breach. Source