Frequently Asked Questions

Product Overview & Use Cases

What is Cymulate and what does it do?

Cymulate is an exposure management and security validation platform that enables organizations to simulate real-world cyberattacks, continuously assess vulnerabilities, and optimize their defenses. It helps security teams prove threats, identify gaps, and prioritize remediation to improve overall cyber resilience. [Source]

Who uses Cymulate and what industries benefit most?

Cymulate is used by organizations in highly regulated and security-sensitive industries such as technology, financial services, retail, shipping, and sports media. It is especially valuable for companies that need to assure clients of their security posture and protect critical assets. [Gaming Case Study]

How does Cymulate help organizations in the gambling and gaming industry?

Cymulate enables gaming and gambling companies to continuously validate their security controls, assess against new threats, and prioritize exploitable vulnerabilities. This is crucial in a sector targeted by cybercriminals and subject to frequent audits. [Gaming Case Study]

What are the main use cases for Cymulate?

Main use cases include continuous security validation, prioritizing vulnerabilities, validating compliance, optimizing defenses, evaluating phishing awareness, and running tabletop exercises for incident response. [Gaming Case Study]

How does Cymulate compare to manual penetration testing?

Unlike manual penetration tests, which are expensive, infrequent, and provide only a point-in-time snapshot, Cymulate offers continuous, automated security validation. It helps prioritize remediation, provides immediate validation of fixes, and addresses emerging threats in real time. [Gaming Case Study]

What problems does Cymulate solve for security teams?

Cymulate addresses overwhelming threat volumes, lack of visibility, unclear prioritization, operational inefficiencies, fragmented tools, cloud complexity, and communication barriers between security teams and stakeholders. [Customer Stories]

How does Cymulate help prioritize vulnerabilities?

Cymulate security validation identifies which vulnerabilities can actually be exploited, allowing teams to focus remediation efforts on the highest-risk issues rather than addressing a long list of less critical vulnerabilities. [Gaming Case Study]

How does Cymulate support compliance efforts?

Cymulate enables organizations to demonstrate control effectiveness to auditors by continuously assessing and documenting security controls, making it easier to prove compliance during frequent audits. [Gaming Case Study]

How does Cymulate help with phishing awareness?

Security teams can use Cymulate to run monthly phishing campaigns, track employee responses, and identify users who are vulnerable to phishing attacks. This enables targeted education and reduces the risk of successful phishing attempts. [Gaming Case Study]

How does Cymulate help optimize security controls?

Cymulate continuously validates and optimizes security controls by identifying configuration issues and providing guidance on remediation, ensuring that defenses are effective and up to date. [Gaming Case Study]

How does Cymulate help with one-day and zero-day exploit protection?

Cymulate's immediate threat assessments allow organizations to test their controls against one-day and zero-day exploits, helping to mitigate weaknesses before attackers can exploit them. [Gaming Case Study]

How does Cymulate support operational resilience?

Cymulate enables security teams to run tabletop exercises and practice incident response, ensuring operational resilience in the event of an attack. [Gaming Case Study]

What customer support does Cymulate provide?

Cymulate offers strong customer support, including monthly meetings to align goals and ensure successful outcomes. Customers view Cymulate as a partner in their cybersecurity journey. [Gaming Case Study]

What were the main results for the gaming firm after implementing Cymulate?

The gaming firm was able to validate security continuously, assess against emerging threats, and prioritize exploitable vulnerabilities, leading to a stronger security posture. [Gaming Case Study]

How did Cymulate help the gaming firm identify and fix security control gaps?

Cymulate's simulated assessments revealed configuration problems in anti-malware controls and guided the team on how to fix them, ensuring updates were rolled out promptly to all endpoints. [Gaming Case Study]

How does Cymulate help organizations stay ahead of emerging threats?

Cymulate provides daily updates to its threat simulation library and immediate threat assessments, allowing organizations to test their defenses against the latest attack techniques. [Gaming Case Study]

How does Cymulate help with audit readiness?

Cymulate enables organizations to demonstrate the effectiveness of their controls during frequent audits by providing continuous assessment data and remediation evidence. [Gaming Case Study]

How can I access more Cymulate customer case studies?

You can browse all Cymulate customer success stories, including those filtered by industry, on the Case Studies page.

Features & Capabilities

What are the key features of Cymulate?

Cymulate offers continuous threat validation, exposure awareness, defensive posture optimization, attack path discovery, automated mitigation, comprehensive integration with SIEM and EDR tools, and dedicated cloud security validation. [Source]

Does Cymulate integrate with other security tools?

Yes, Cymulate integrates with leading security tools across endpoint security, cloud security, SIEM, vulnerability management, and network security. Examples include CrowdStrike Falcon, SentinelOne, Splunk, Rapid7 InsightVM, and AWS GuardDuty. [Integrations]

What technical documentation is available for Cymulate?

Cymulate provides whitepapers, data sheets, and integration guides covering its exposure management platform, custom attacks, and alignment with the MITRE ATT&CK framework. [Resources]

How easy is Cymulate to implement and use?

Cymulate is known for its quick, agentless deployment and intuitive interface. Customers report being able to start running simulations almost immediately, with minimal configuration required. [Customer Feedback]

What customer feedback has Cymulate received about ease of use?

Customers consistently praise Cymulate for its intuitive, user-friendly dashboard and ease of implementation. Testimonials highlight its simplicity, actionable insights, and effectiveness for both technical and non-technical users. [Customer Feedback]

What are the main benefits of using Cymulate?

Key benefits include a 30% improvement in threat prevention, 52% reduction in critical exposures, 60% increase in team efficiency, 40X faster threat validation, 85% improved threat detection accuracy, and up to 81% reduction in cyber risk within four months. [Metrics]

What security and compliance certifications does Cymulate have?

Cymulate is certified for SOC2 Type II, ISO 27001:2013, ISO 27701, ISO 27017, and CSA STAR Level 1, demonstrating adherence to industry-leading security and privacy standards. [Certifications]

How does Cymulate ensure data security and privacy?

Cymulate hosts its services in secure AWS data centers with ISO 27001, PCI DSS, and SOC 2/3 compliance. Data is encrypted in transit (TLS 1.2+) and at rest (AES-256). The company follows a strict Secure Development Lifecycle and provides GDPR compliance. [Security]

Pricing & Plans

What is Cymulate's pricing model?

Cymulate uses a subscription-based pricing model tailored to each organization's needs. Pricing depends on the chosen package, number of assets, and scenarios required. For a custom quote, you can schedule a demo with Cymulate's team. [Pricing]

Competition & Comparison

How does Cymulate compare to AttackIQ?

Cymulate offers a larger threat scenario library and AI-powered capabilities for streamlined workflows and accelerated security posture. AttackIQ does not match Cymulate's innovation, threat coverage, or ease of use. [Comparison]

How does Cymulate compare to Mandiant Security Validation?

Mandiant's platform has seen minimal innovation in recent years, while Cymulate continually innovates with AI and automation, expanding into exposure management as a market leader. [Comparison]

How does Cymulate compare to Pentera?

Pentera focuses on attack path validation but lacks Cymulate's depth in defense optimization, offensive testing scalability, and exposure awareness. Cymulate provides a more comprehensive exposure validation platform. [Comparison]

How does Cymulate compare to Picus Security?

Picus is suitable for on-premise BAS needs but does not offer Cymulate's comprehensive exposure validation, full kill chain coverage, or cloud control validation. [Comparison]

How does Cymulate compare to SafeBreach?

Cymulate outpaces SafeBreach with unmatched innovation, the largest attack library, and a full CTEM solution for comprehensive exposure validation. [Comparison]

How does Cymulate compare to Scythe?

Scythe is suitable for advanced red teams but lacks Cymulate's ease of use, daily threat updates, and comprehensive control validation. Cymulate provides actionable remediation and automated mitigation. [Comparison]

How does Cymulate compare to NetSPI?

NetSPI is a PTaaS vendor, while Cymulate offers a platform for continuous, independent assessment and defense strengthening. Cymulate is recognized as a leader in exposure validation by Gartner and G2. [Comparison]

Implementation & Support

How long does it take to implement Cymulate?

Cymulate is designed for rapid deployment, allowing organizations to start running simulations almost immediately after setup. Its agentless mode and intuitive interface minimize onboarding time. [Customer Feedback]

What support channels does Cymulate offer?

Cymulate provides email support, real-time chat support, and access to educational resources such as webinars, e-books, and a knowledge base. [Support]

Where can customers log in to the Cymulate platform?

Customers can log in to the Cymulate platform at https://app.cymulate.com/cym/login.

How can partners and resellers manage their Cymulate accounts?

Partners and resellers can manage their accounts by logging into the Partner Portal.

Company & Vision

What is Cymulate's vision and mission?

Cymulate's vision is to lead the way in how companies implement cybersecurity strategies, making the world a safer place. Its mission is to empower organizations worldwide against threats and make advanced cybersecurity as simple as sending an email. [About Us]

How large is Cymulate and what is its global reach?

Cymulate was founded in 2016 and has a global presence with offices in eight locations, serving over 1,000 customers in 50 countries. [About Us]

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CUSTOMERS

Betting on Security: How a Gambling Innovator Plays It Safe with Cymulate 

  • Expensive and infrequent; they only provided a point-in-time snapshot of the company’s security posture and didn’t consider continuously emerging threats.  
  • Focused on finding security gaps but did not prioritize or guide the remediation process. 
  • Unable to immediately confirm if remediation efforts would prevent a future breach.  

The organization’s Head of Information Security and Business Continuity wanted an alternative solution to penetration tests that would provide continuous security validation and visibility of its exploitable security gaps. This would also allow the team to evaluate which exposures to prioritize based on their potential impact on the organization’s most critical assets.

The Head of Information Security and Business Continuity elaborated that his team uses Cymulate to optimize defenses, stay ahead of emerging threats, validate compliance and focus remediation on the highest-risk vulnerabilities. 

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